1Introduction & Consent
By using Khelagor (https://khelagor.biz), you agree to these Terms and Conditions. These terms form a legally binding agreement between Khelagor and its users. Please read this document carefully before accessing the platform.
Khelagor reserves the right to update these Terms and Conditions at any time. Users will be notified of significant changes via email or an on-platform notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.
Important: These terms are governed by the applicable laws of Bangladesh. It is your own responsibility to comply with local laws regarding online gaming in your area.
2Account Registration
The following rules must be followed to open an account on Khelagor:
- Only one account is permitted per person. If the same individual creates multiple accounts, all accounts will be suspended and all balances may be forfeited.
- Please provide your correct name, mobile number, and date of birth during registration. Inaccurate information may cause issues during the verification process later.
- Your account password must be kept strictly confidential. Khelagor will never ask for your password by phone or email.
- Transferring or selling your account to another person is strictly prohibited.
- KYC (Know Your Customer) verification may be required after registration. KYC is mandatory before any withdrawal.
Khelagor reserves the right to reject any registration application at any time, for any reason, without prior notice.
3Age Requirement & Eligibility
Khelagor is an adults-only platform. Users must be at least 18 years old to register.
- You must confirm that you are 18 years of age or older at the time of registration.
- Khelagor may request a national ID or birth certificate at any time for age verification purposes.
- Withdrawals may be held until age verification is completed.
- Use of an adult's account by a minor is a punishable offence.
A note for parents: Use parental control software on your device to prevent minors from gaining access. Khelagor is committed to blocking access for anyone under the age of 18.
4Deposits & Payments
The following rules apply when making a deposit on Khelagor:
- The minimum deposit amount is ৳200. The maximum limit depends on your account tier and the payment method used.
- Deposits can be made via Mobile Pay, Nagad, Rocket, and Bangladeshi bank transfers.
- All deposits must come from your own account — third-party payments are not accepted.
- Khelagor reserves the right to investigate suspicious payment activity and may temporarily suspend an account if necessary.
- Deposits are typically credited to your account instantly. If there is a delay for any reason, please contact the support team.
Khelagor does not charge any deposit fees. However, your payment provider may apply their own charges.
5Withdrawal Policy
The following conditions must be met to withdraw winnings from Khelagor:
- The minimum withdrawal amount is ৳500.
- KYC verification must be completed before any withdrawal can be processed.
- Withdrawal funds are generally sent via the same method used for the deposit.
- Mobile banking withdrawals are typically processed within 1–3 hours. Bank transfers may take 1–2 business days.
- To withdraw winnings earned from a bonus, the associated wagering requirements must be met.
- Khelagor may request additional verification if unusual withdrawal patterns are detected.
Please Note: Withdrawal processing times may vary depending on circumstances. During peak periods or holidays, it may take a little longer. Contact support if you experience any issues.
6Bonuses & Promotions
Khelagor offers a variety of bonuses and promotions, each with its own terms and conditions:
- Each bonus has specific wagering requirements, which are detailed on the bonus page.
- The welcome bonus is available to new members only and can be claimed once.
- If multiple accounts from the same device or IP address claim a bonus, all bonuses will be cancelled.
- Not all games may be available for play with bonus funds — any restricted games are listed in the bonus terms.
- Bonus balance cannot be withdrawn — only winnings generated from bonus funds are eligible for withdrawal.
- Khelagor reserves the right to cancel or modify any promotion at any time.
If you have any questions about a bonus's terms, contact the support team. It's best to fully understand the conditions before accepting any bonus.
7Betting Rules
The following rules apply when betting or playing games on Khelagor:
- Once a bet is placed, it cannot be cancelled — reversing a bet after a match has started is not possible.
- If incorrect odds are displayed due to a technical error, Khelagor reserves the right to void the affected bets.
- Khelagor's decision on the outcome of any event is final.
- If arbitrage betting — placing conflicting bets on the same event — is detected, all related bets will be voided.
- Sports Betting is subject to specific rules for certain sports and markets, which are outlined in the relevant section.
8Prohibited Activities
The following activities are strictly prohibited on Khelagor:
- Creating multiple accounts or using another person's account.
- Attempting to gain unfair advantages through the bonus system (bonus abuse).
- Attempting to hack the platform's software or exploit any vulnerabilities.
- Using the platform for money laundering or any illegal financial transactions.
- Playing games using automated software (bots) or scripts.
- Harassing, threatening, or attempting to harm other users.
- Attempting to register with false information or bypass the verification process.
Consequences: Violations of these rules may result in permanent account suspension, forfeiture of your balance, and legal action where necessary.
9Security & Privacy
Khelagor treats the protection of user data as a top priority:
- All data is secured with 256-bit SSL encryption.
- Personal information is not shared with third parties for marketing purposes.
- Information may be shared with authorities if required by legal obligation.
- Users may request the deletion of their personal data at any time.
For more information, visit our Privacy Policy Read.
10Responsible Gaming
Khelagor treats responsible gaming as a core value:
- Users can set their own deposit limits, session time limits, and loss limits.
- A cool-down option is available, allowing you to temporarily exclude yourself from the platform for a set period.
- A permanent Self-Exclusion option is also available — once activated, it cannot be reversed before the designated period has ended.
- If you notice signs of a gaming problem, please contact the support team.
For more details, visit our Responsible Gaming View page.
11Account Termination
Khelagor may suspend or terminate an account under the following circumstances:
- Breach of any provision of these Terms and Conditions.
- If fraud, deception, or money laundering is suspected.
- If registration using false information is proven.
- If the account has been inactive for an extended period (more than 12 months).
Users may also contact the support team at any time to request account closure. Any verified balance remaining at the time of closure will be refunded.
12Changes to Terms
Khelagor reserves the right to modify these Terms & Conditions, in part or in full, at any time.
- Users will be notified at least 7 days in advance of any significant changes.
- Minor changes may take effect without prior notice.
- The date of the latest update can be found at the top of the page.
- If you do not agree with the changes, you may close your account.
Tip: It's a good habit to check this page from time to time. The latest version is always available at https://khelagor.biz/terms-conditions.
Contact
If you have any questions about these terms, please get in touch with us:
support@khelagor.biz
Live Chat: Available 24/7 from any page on the platform.